Privacy policy.
How Mad Emu collects, uses and protects personal information across our website, capability statements and project engagements.
Introduction
Mad Emu Pty Ltd (“Mad Emu”, “we”, “us”, “our”) is committed to protecting the privacy of individuals who engage with our website, our capability documents, and our project teams. This policy explains what information we collect, how we use it, and the choices available to you.
We operate in line with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
What we collect
We collect only the personal information necessary to engage with you about your project, your tender, or your enquiry. This may include:
- Name, role, employer and contact details (email, phone, postal address).
- Details about your enquiry, project scope, or compliance requirements.
- Information you provide in capability statements, supplier portals and tender platforms.
- Analytics data — pages visited, browser and device, referring source.
How we use information
We use personal information to respond to enquiries, prepare capability statements, deliver projects and meet our compliance obligations. Specifically:
- To respond to capability calls, tender submissions and partnership conversations.
- To deliver services and report on Indigenous Participation Plan commitments.
- To send a quarterly insights digest where you have explicitly opted in.
- To improve our website, services and capability documentation.
Security
We protect personal information through reasonable technical and organisational measures — including access controls, encryption in transit, secure cloud hosting and staff training. No system is perfectly secure; we recommend you take care when sending sensitive information by email.
Your rights
You can request access to, correction of, or deletion of the personal information we hold about you. You can also withdraw consent for marketing communications at any time. Requests can be sent to privacy@mademu.com.au.
Contact
For questions about this policy or how we handle your information, email privacy@mademu.com.au.
